Returns

Returns & Refunds

What is your return policy?

We want you to love your Lumé Renee products. If you are not completely satisfied, please contact us within 30 days of receiving your order.

How do I start a return?

Visit our Contact page to get in touch with our team and we will guide you through the process.

What items are eligible for return?

Items must be unused or gently used and in their original packaging to be eligible for a return.

How long does a refund take?

Once your return is received and inspected, refunds are typically processed within 5–7 business days to your original payment method.

Questions?

We're here to help. Reach out via our Contact page anytime.